Contact your brand directly



You can contact your brand directly for the best service for your pen. All of our brands offer excellent on-site service. The best people to service your needs are the makers who designed and built it originally. If you desire additional help with a service issue, please feel free to contact us as well.




A.T. Cross Company
Service / Repair
1 Albion Road
Lincoln, RI 02865
800-282-7677
Website


Acme Studio
Service / Repair
P.O. Box 89
Kula, HI 96790
808-878-6045
Website


Aurora
C / O Kenro Industries
Service / Repair
393 Jericho Turnpike
Suite 2
Mineola, NY 11501
516-741-0011
Website


Cartier
Richemont Technical Center
Service / Repair
15100 Trinity Boulevard
Suite 300
Fort Worth, TX 76155
800-223-4000


Conklin
C / O Yafa
Service / Repair
21306 Gault Street
Canoga Park, CA 91303
800-274-9232
Website


Delta
C / O Yafa
Service / Repair
21306 Gault Street
Canoga Park, CA 91303
800-274-9232
Website


Fisher Space Pen
Service / Repair
711 Yucca Street
Boulder City, NV 89005
800-634-3494
Website


Lamy Pen USA
Lamy Customer Service
555 Airline Drive
Suite 171
Coppell, TX 75019
972-393-8080
Website


Libelle New York
C / O Kenro Industries
Service / Repair
393 Jericho Turnpike
Suite 2
Mineola, NY 11501
516-741-0011
Website


Montblanc
Service and Repair
15100 Trinity Blvd, Suite 300
Fort Worth, TX 76155
800-995-4810


Montegrappa
C / O Kenro Industries
Service / Repair
393 Jericho Turnpike
Suite 2
Mineola, NY 11501
516-741-0011
Website


Monteverde
C / O Yafa
Service / Repair
21306 Gault Street
Canoga Park, CA 91303
800-274-9232
Website


OMAS
C / O Kenro Industries
Service / Repair
393 Jericho Turnpike
Suite 2
Mineola, NY 11501
516-741-0011
Website


Parker
Parker/Waterman Service Center
2333 N. Sumac Drive
Janesville, WI 53545
800-237-8736
Website


Pelikan
C / O Chartpak
Service / Repair
1 River Road
Leeds, MA 01053
800-628-1910
Website


Pilot/Namiki
Service / Repair
60 Commerce Drive
Trumbull, CT 06611
800-637-0004
Website


Porsche Design
C / O Chartpak
Porsche Service / Repair
1 River Road
Leeds, MA 01053
800-628-1910
penrepair@chartpak.com


Retro 1951
Service / Repair
1306 Exchange Drive
Richardson, TX 75081
800-466-1951
Website


Rotring
Parker/Waterman Service Center
2333 N. Sumac Drive
Janesville, WI 53545
800-237-8736


ST Dupont
c/o Lotus International
30 Coronado Road 2nd Floor
Warwick, RI 02886
(800) 319-8874
Website


Sheaffer Pen
Sheaffer Division of BIC USA
2623 Ave L
Ft. Madison, IA 52627
800-346-3736
Website


Tombow
Service / Repair
355 Satellite Boulevard
# 300
Suwanee, GA 30024
800-835-3232
Website


Stipula
C / O Yafa
Service / Repair
21306 Gault Street
Canoga Park, CA 91303
800-274-9232
Website


Visconti
C / O Coles of London
8510 McAlpine Park Drive
Suite 107
Charlotte, NC 28211
561-620-3022
candice@colesoflondon.com
Website


Waterford
C/O Hampton-Haddon Corp.
4700 Wissahickon Avenue
Philadelphia, PA 19144
215-438-1200
Website


Waterman
Parker/Waterman Service Center
2333 N. Sumac Drive
Janesville, WI 53545
800-237-8736
Website


 

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