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ONLINE CATALOG
 $114 - $299 |
INEXPENSIVE
PROTECTION.
Repair Service
We are glad to provide any service needs you have. Any brand which Colorado Pen Direct offers, we service.
Service would include but is not limited to:
1) Any damage to your pen from an accident or normal wear and tear
2) A nib exchange which you might desire
Since we value your patronage we don't consider servicing your needs to be a profit center. All work performed on your behalf is performed at or below our actual costs. Here is an example of what it will cost to service your needs:
| $24.00 | To return your pen to its manufacturer and return service to you. |
| $To Be Determined | Any service charge from the manufacturer is billed at the actual cost charged to us. |
PLEASE DO NOT USE AN ENVELOPE OF ANY TYPE OR IT WILL BE POLITELY REFUSED.
NO CARRIER WILL INSURE AN EXPENSIVE ITEM SENT IN AN ENVELOPE. WE CANNOT ASSUME RESPONSIBILITY FOR YOUR SHIPPING METHOD/PACKAGING.
We suggest you correspond with us via email previous to servicing your needs. A representative will be assigned to your repair and will keep you informed throughout the process via email. If you prefer voice communication that's fine as well.
Please understand that to service your item it will be away from you for at least six weeks if not longer. There are four shipping cycles, each of which may take five business days. While we want to shorten this period it still requires your product to travel four directions, be serviced (two more weeks for some manufacturers) and then to be processed by us for return to you.
800-766-7367
After first communicating your desires to us, return your item to:
Colorado Pen Direct
Repair Services
9100 West Jewell Avenue
Suite 200
Lakewood, CO 80232
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© Copyright 1998-2008 Colorado Pen Direct. All Rights Reserved. Questions Call 800.766.7367 |