We get an amazing number of fountain pens sent to our offices in Colorado for cleaning. This pleases us beyond description. Almost all of these pens arrive with a detailed note explaining what may be wrong with their pen and why they’ve regrettably, stopped using them.
First, we disassemble and soak the pen. After usually two days of soaking and rinsing, the nib and feed go into a warm ultrasonic bath of cleaning solution. This loosens the tiny ‘crusties’ of pigment residue rinsing just won’t dislodge. Once its completely cleaned to like new condition, the pen is reassembled and extensively tested. We ship the pen back with your pen’s writing test and any suggestions if needed.