We want to make your online shopping experience with Colorado Pen as easy as possible. To assist you, we've provided answers to some frequently asked questions we've been asked over the years. Please click on the links above to read our FAQ's. If you have a question that is not covered, please send an email to the address that best fits your request.


Order status / shipping


Pen refill questions

Repair of your pen

Returns / refunds

Engraving styles / options


Website shopping

Checkout issues

Website membership / feedback

Promotion / source codes


Product questions

Corporate discounts

Price match

Call Us:

Knowledgeable and Extraordinary Customer Service: 720.259.1601  

Email our President - 

Our Office:

Colorado Pen

608 Garrison Street Suite F Lakewood, CO 80215