We want to make your online shopping experience with Colorado Pen as easy as possible. To assist you, we've provided answers to some frequently asked questions we've been asked over the years. Please click on the links above to read our FAQ's. If you have a question that is not covered, please send an email to the address that best fits your request.

✉ status@coloradopen.com

Order status / shipping

✉ repair@coloradopen.com

Pen refill questions

Repair of your pen

Returns / refunds

Engraving styles / options

✉ tech-help@coloradopen.com

Website shopping

Checkout issues

Website membership / feedback

Promotion / source codes

✉ customer-service@coloradopen.com

Product questions

Corporate discounts

Price match

Call Us:

Knowledgeable and Extraordinary Customer Service: 720.259.1601  

Email our President - president@coloradopen.com 

Our Office:

Colorado Pen

608 Garrison Street Suite F Lakewood, CO 80215