720.259.1601 Friendly, experienced Customer Service standing by 8-2 p.m. M.T.


720.259.1601 Friendly, experienced Customer Service standing by 8-2 p.m. M.T.


Shipping costs have exploded since late 2017. We ship as efficiently as we can. Here are a few examples of shipping costs. 

USPS First Class mail is used for refill shipments. One refill in a protective shipping envelope is a minimum of $2.92 to post. Our internal costs to review the order for errors, pick, pack and buy the materials is an additional $4.25. Our total cost to ship is $7.17.  We offer this for $3.95.

United Parcel Service costs have exploded. Ground rates: One pen shipped from Denver, Colorado to the Midwest, costs $12.90 at our commercial volume rate. A 2 Day shipment costs $32 - $48 and more if it’s a home address. Overnight has increased to $66 - $82.

We regret these rising costs but need to be certain we address shipping charges honestly.

United States and U.S. Territories

Orders under $50 are charged a processing fee of $3.95 

Pens, Refills and Gifts

Standard Shipping

USPS Priority Mail Upgrade

UPS 2-Day

UPS 1-Day






Approximate shipping time

2 - 5 business days

1 - 3 business days

Two business days

Next business day


Pens, Refills and Gifts

Priority Mail Intl



Approximate shipping time

Varies by country and Region

Attention Alaska and Hawaii: Orders must ship via standard shipping, UPS 1-Day or UPS 2-Day; USPS shipment---preferred!

Attention US Territories: Orders must ship via USPS Priority Mail or standard shipping. 

EXPORT - Customs may delay your package. YOU are responsible for ANY additional fees and taxes. Check with your Customs agency.

We process all orders for shipment the same day they are received. Our shipping cutoff is 2 p.m. Mountain Time (4 p.m. Eastern Time). 

We ship refill orders via United States Postal Service in a padded mailing envelope. We may ship your order via UPS if your order exceeds our shipping package size.

We reserve the right to ship any oversold items at our discretion. We may not ship oversold / backordered items via Overnight service. We always try our best to get you any oversold items as fast as we can.